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We’re committed to being available!
For existing customers who need help, we can be reached most easily at: support@rackfish.com or +46 18–18 18 00.
Remember to provide your account name, invoice number, or domain on contact to facilitate the handling of your support case.
Answers to the most frequently asked questions can be found in our knowledge base.
Invoice copies and payment status, as well as emergency payments
by credit card and more, can be easily accessed via the link on the invoice – “Follow your case here.”
If you need personal help, the best thing is to email billing@rackfish.com and we will make sure that the right person takes care of the case!
Discuss hosting over a cup of coffee in a genuine castle!
We are on-site in Stockholm, Uppsala, and Dalarna almost every week if you want to book a personal meeting.
An online meeting can be quickly arranged wherever you are.
Reach out, and we’ll be in touch!
Call: +46 8 425 018 18
Email: info@rackfish.com
Or book a video meeting yourself here:
https://www.rackfish.com/en/book-a-meeting/
Head office Uppsala: Uppsala Castle, entrance A, floor 1
Postal address: Rackfish AB, Uppsala Castle, 752 37 Uppsala
Data center Uppsala: Uppsala Business Park, Rapsgatan 7
Data center Stockholm: Equinix SK2, Kvastvägen 25-29, Sköndal
